The intention of this document is to supply users with information to ensure they have a trouble free interaction with Smartabase.

Smartabase doesn't have any specific system requirements as requirements are mostly dependant on the web-browser version. However we can provide a rule of thumb for minimum required specifications:

	Windows Requirements	Mac Requirements	Linux requirements
Operating system	Windows 7 or later	Mac OS X 10.9.x or later	Ubuntu 12.04+ Debian 8+ OpenSuSE 12.2++ Fedora Linux 17
Processor	Intel Pentium 4 or later	Intel	Intel Pentium 3 / Athlon 64 or later
Memory	2 GB minimum, 4 GB recommended
Disk	5GB minimum free space (for browser cache)
Screen resolution	1280x1024 minimum or larger
Application window size	1024x680 minimum or larger
Internet Connection	Required (128Kbs+) preferably LAN

You may find incompatibilities with older versions of the web browsers listed below. Fusion recommends keeping your browsers up to date.

You may experience issues using browsers not listed below:

• Firefox Download: (All Platforms)
• Chrome Download: (All Platforms)
• Opera Download: (Desktop Platforms Only)

Fusion recommend that you employ some type of modern cyber security software on the computer which you use to access Smartabase. Most modern operating systems come with some basic software which is adequate. However we have compiled a list of other popular software based on Operating system:

• Windows 7-10
  • Microsoft Security Essentials (Download)
  • Norton Internet Security (Download)
  • Kaspersky Security Suite (Download)
  • Comodo Internet Security (Download)
• OSX v10+
  • SOPHOS Endpoint Security (Download)
  • Little Snitch (Download)

If you have other third party security software installed and are experiencing problems using Smartabase, we suggest disabling the software for testing purposes, clearing your browser's cache (see below), and attempting to use the Software again.

If disabling the software resolves the issue, but you'd still like to use it in conjunction with Smartabase, we suggest contacting the software support team for that product. They should be able to recommend settings that allow the Software to work unimpeded.

Clearing your browser cache is useful when you encounter an issue because sometimes cache already in your browser becomes corrupted for whatever reason preventing Smartabase from working correctly. One symptom of this is the site loading forever, or a weird error message.

Fusion recommend attemptinmg to clear your browser cache before esculating the issue. We have provided generic instructions below:

• Firefox
  • Please refer to Mozillas instructions for the desktop platform: here
• Chrome
  • Please refer to Google's knowledge base instructions for all platforms: here
• Opera
  • Please refer to Opera's instructions for all platforms: here